Contact Us
If you have a question about your order, shipping, returns, refunds, or any of our products, please contact us using the details below.
Customer Support
Email: contact@laenio.com
We aim to respond to customer enquiries within 1–3 business days.
For order-related enquiries, please include your order number and the email address used at checkout so we can assist you as quickly as possible.
Business Information
Trade name: Laenio
Company name: Signal Commerce LTD
Company registration number: 17132190
Registered address:
Signal Commerce LTD
128 City Road
London, EC1V 2NX
United Kingdom
Returns and Shipping Support
For returns, refunds, exchanges, or delivery issues, please contact us before sending any item back.
Email us at contact@laenio.com with your order number, a description of the issue, and photos if the item arrived damaged, defective, or incorrect.